Privacy Policy

Who we are

Our website address is: https://xepadevelopment.co.uk/

Cookies

Cookies are small amount of data chunks that are sent to our server from your web browser and are sometimes stored on your hard drive. They provide necessary and added functionality, this information is used to improve your experience when using our website.

if you do not accept our cookies, this can affect your experience and impede the functionality of our website. It should be noted if you continue to use our website, you are agreeing to the use of cookies on our website. Cookies may be used by embedded content, for more information please read further.

If you would like more information on how cookies work, please visit the following link https://www.cloudflare.com/en-gb/learning/privacy/what-are-cookies/

Cached data

This site utilizes caching in order to facilitate a faster response time and better user experience. Caching potentially stores a duplicate copy of every web page that is on display on this site. All cache files are temporary, and are never accessed by any third party, except as necessary to obtain technical support from the cache plugin vendor. Cache files expire on a schedule set by the site administrator, but may easily be purged by the admin before their natural expiration, if necessary. We may use QUIC.cloud services to process & cache your data temporarily. Please see https://quic.cloud/privacy-policy/ for more details.
 

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We use a variety of services that provide functionality to our website. Below, you can find the policies for the relevant third-parties we may share your data with:

Hostinger (Web hosting) – https://www.hostinger.co.uk/privacy-policy/

Tawk.to (Live chat service) – https://www.tawk.to/privacy-policy/

Stripe (Payment gateway) – https://stripe.com/gb/privacy/

PayPal (Payment gateway) – https://www.paypal.com/uk/webapps/mpp/ua/privacy-full/

We bear no responsibilty for the misuse or breach of any of your personal information that these third-parties may hold. We are legally requried to share relevant personal data with governing bodies in regards to any potential legal proceedings, this is due to our legal obligations in any criminal investigations.

How long we retain your data

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. As long as you have a membership plan with us, we will hold your personal data indefinitely. However, when your membership expires with us, we will delete all relevant personal data.

Information we retain from contact forms varies dependent on which form is used. Anything considered to be a general enquiry will be stored for no longer than 3 months or the ticket has been resolved. As for anything sale related, including quotes, will be held until deemed necessary.

Subscriber information is retained in the local database indefinitely for analytic tracking purposes and for future export.

Data will be exported or removed upon users request via the existing Exporter or Eraser.

If syncing data to a 3rd party service, data is retained there until unsubscribed or deleted.

What rights you have over your data

If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

How we protect your data

The protection of your personal data is vital to us. We take several measures to establish a high-level of protection for your information. All data you submit through our website is protected via an encryption service. Any data we hold on you is under restricted access and only made available to relevant parties and used only when necessary. We continue to improve our security on a day-to-day basis with in-house training.

We take all measures possible to ensure that your data is fully protected. However, it should be noted that any information transmitted over the internet is never 100% secure, because of this we cannot guarantee securtiy is an absolute certainty.

What personal data we collect and why we collect it

Contact forms

If you submit a contact form on our site it will collect information including name, email, subject and any relevant information you have included in the message field.

Subscription forms

If you submit a subscription form on our site you will be opting in for us to save your name, email address and other relevant information.

These subscriptions are used to notify you about related content, discounts & other special offers.

You can opt our or unsubscribe at any time in the future by clicking link in the bottom of any email.

Analytics

Popup Maker anonymously tracks popup views and conversions.

Data collected to manage your membership

At checkout, we will collect your name, email address, username, and password. This information is used to setup your account for our site. If you are redirected to an offsite payment gateway to complete your payment, we may store this information in a temporary session variable to setup your account when you return to our site.

At checkout, we may also collect your billing address and phone number. This information is used to confirm your credit card. The billing address and phone number are saved by our site to prepopulate the checkout form for future purchases and so we can get in touch with you if needed to discuss your order.

At checkout, we may also collect your credit card number, expiration date, and security code. This information is passed to our payment gateway to process your purchase. The last 4 digits of your credit card number and the expiration date are saved by our site to use for reference and to send you an email if your credit card will expire before the next recurring payment.

Contact information

If you have any further queries in regards to our polices and how we process your data, don’t be afraid to contact us at [email protected].